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Context Help

If you get lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will appear. It contains detailed info about all the actions that you can carry out on the given page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge array of instructional videos demonstrating how to use our Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you searching for, have a gaze at our comprehensive Frequently Asked Questions database, which covers questions asked by real people and offers real solutions. We constantly update our FAQ database with new entries in an attempt to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can touch base with our excellent team of tech support engineers available 24/7 and ready to help you with any problem. Each trouble ticket you open will be answered within 60 minutes (the average response time being just 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 230737

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com